![]() User is accessing the login via Firefox by default. Please let us know any updates when you are free so we can continue moving on this issue until it’s resolved.ġ. Can you open these files Online instead of local office applications? How about other libraries? Identity folder, then open the online files via the Office applications to re-sign-in to check the outcome.Ĥ. In the Registry Editor, browse to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity, delete the ( NOTE: This will remove your stored passwords.)ģ. Removing all the stored credentials in the credentials manager ( Control Panel > User Accounts >Credential Manager > Windows Credentials). Sure the “ Automatic logon with current user name and password” is selected.Ģ. If it’s IE, you can go to Internet Options-> Security->Trusted Sites->Sites, add the URLs of the library or site, then click Custom Level option to make Try different browsers (pure browsers) to see if this issue persists. To further investigate this issue, you can try the following steps to check the outcome:ġ. For details, you can refer to this article:Ĭheck out, check in, or discard changes to files in a library In regard to your fourth answer, yes, the scenario you described is related to check out feature.
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